Privacy Policy

Last updated: 26 October 2026

Template notice: This is a starting template to adapt to your jurisdiction (e.g. UK GDPR). Have it reviewed before launch.

1. What we collect

Account details (name, email, city), content you post (requests, stories, photos), transaction records, and basic device/usage data. Payment and bank details are collected and held by our payment provider, not by us directly.

2. How we use it

To run the service — create accounts, show requests, process gifts and payouts, review for safety, provide support, and improve the product.

3. Sharing

With payment providers to process transactions, with service providers who help us operate, and where required by law. We do not sell your personal data.

4. Your rights

Depending on where you live, you may have rights to access, correct, delete, or export your data, and to object to certain processing. Contact us to exercise them.

5. Security & retention

We use reasonable measures to protect your data and keep it only as long as needed for the purposes above or as required by law.

6. Contact

Privacy questions: privacy@helpinghand.app.